Cookie and privacy policy

The Privacy policy is meant to help you understand what data we collect, why we collect it and what we do with it. This is important, not only to ensure the safety of your personal data, but also to ensure you that ReTec Miljø ApS is compliant with the General Data Protection Regulation that will be enforced starting May 25th, 2018.

The privacy Policy applies to the following domains:

www.retec-recycling.com

The General Data Protection Regulation (GDPR)

GDPR sets a new framework for how personal data are processed and how we relate to the right to privacy. The Personal Data Regulation aims to strengthen and reconcile data protection rules and rights in favor of EU citizens. It applies to all EU organizations and non-EU organizations (of any size) that provide goods and services to the EU, or use tracking technologies (such as cookies or tracking pixels) to monitor the behavior of EU users.

Personal information – what we collect and why

We offer certain site features, services, applications, and tools that are available only through the use of the following tracking technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools.

Generally, these technologies allow our website to store relevant information in your browser or device and later read this information so that our servers or internal systems can identify you. Where appropriate, we protect our cookies and other similar technologies to ensure that only we and / or our Authorized Service Providers can interpret them by granting them a unique identifier that is designed to interpret us only.

The information is never disclosed / sold to third parties.  For the warranty of our products, we will keep all personal information for the period of the warranty.

Cookies

By using the Website you accept the Website’s use of cookies as stated below. Below you can find information about these cookies.

This site, like many others, uses cookies. Cookies ensure that we can deliver a better user experience in the website’s features. Many features on the website depend on the use and storage of cookies, and you can not therefore expect the website to function properly if you disable cookies.

We process information collected by cookies and other technologies as non-personal information. To the extent that IP addresses or similar identifiers are considered personal information under the law, we also treat these identifiers as personal information.

Similarly, we treat the combined information as personal information in connection with this privacy policy, to the extent that non-personal information is combined with personal information.

What are cookies?

A cookie is a file that the browser puts on your computer. It makes it possible to recognize your computer and remember the options you previously made on the website. eg language selection. A cookie can not spread computer viruses or other malware. Cookies delete themselves after a certain number of months (may vary), but they are renewed after each visit. The cookie can not see who you are, where you live or if your computer is used by one or more people. However, if you provide personal information to a website, a cookie may be used to remember you the next time you visit the website.

Contact and download forms

When using our contact form, you must enter your name and email address. We only use this information to contact you. By filling in the form you agree to be contacted by us. If you have questions, wish to withdraw your consent or anything else, you are always welcome to contact us at sales@retec.dk and we will take care of your inquiry as soon as possible.

When you use the contact form on our website, your information is stored in our backend.

There may be any follow-up on requests and therefore we hold the rights to store contact information until the event’s pivot point has been completed.

The information is never disclosed / sold to third parties.

Newsletter

If you choose to sign up for our email newsletter, send the email address you send to us to MailChimp, which provides us with e-mail marketing services. We consider MailChimp to be a third party data processor.

When you sign up for the newsletter, you submit your email address. We use this information only to distribute the newsletter to you.Information about your use of the newsletters – including whether the newsletters are opened, how long they are open, when the email is deleted, and clicking on links is collected by our IT system in anonymous form. We use this information to improve our service so that we can even more accurately target and customize the content according to the interests of the recipient.Your personal information will be kept until you disclose the newsletter. When unsubscribed, the information is deleted from us and our data processor.

The information is never disclosed / sold to third parties.

Right to access and to be forgotten

Please contact us, if you want to request acces to your personal information stored in our databases. We will respond without undue delay (and in any event within one month from receiving your request, although this can be extended in difficult cases).

ReTec Miljø ApS
Fjordagervej 38
DK-6100 Haderslev

Tlf. +45 74 56 81 06
sales@retec.dk

When a privacy question or access request is received we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you.

Privacy or cookie questions

If you have any questions or concerns about Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us:

ReTec Miljø ApS
Fjordagervej 38
DK-6100 Haderslev

Tlf. +45 74 56 81 06
sales@retec.dk

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